Talking it throughBPL – ACCESS – Staff learning support session – 21
September 2001 When two upon a journey go one sees before the other. It’s good to talk. If our goal is to facilitate bottom-up action and reflection we will have to rely a lot on talking ie on interpersonal communication. Some people are better at this than others. Much depends not only on what we say but also on how we say it. Aims:By the end of this session participants will have an enhanced understanding of how to:
Handouts:Idle gossip can begin and end wherever it likes. If, on the other hand the conversation has a purpose it helps if it has some kind of structure. This first set of handouts suggests some models for good coaching/counselling style interactions
It is said that 85% of all communication is non-verbal ie what matters most is not so much what you say but how you say it. This next set of handouts looks first at the non-verbal aspects of communication and then offers some ideas about how best to use words so as to empower and motivate other people.
All people have been ‘influenced’ to believe what they believe and are resistant to change. But the only constant thing is change. As they say in biology ‘adapt or die’. This last set of handouts looks first at some of the tricks people use to avoid having to change and then at the influences which shape them and how these might be used for self empowerment.
|