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Management Style and Workshop Approaches

The following table shows three main workshop approaches and the way in which they can be linked to four main management styles. Note that there is a move from the emergent, Process Approach towards the preordained Product Approach as we move down the table. This could also be seen as a move from a bottom-up, participatory approach towards a top-down, autocratic approach.

Workshop Approach

Management Style

the non directive way

heuristic

Share

The facilitator has no pre-ordained idea of the final output from the workshop but rather facilitates the process of the participants clarifying and perhaps developing their own conceptual map
the middle way

seeded heuristic

Consult

The facilitator helps participants to clarify and map their existing understanding and then provides stimulus material based on ideas and experiences from other times and places to help them develop it further.
the bossy ways

didactic/autocratic

Sell

The presenter offers ideas about the topic from different experts by way of demonstrating the best fit to the local context.
The presenter gives a lecture on the correct or ‘official’ way

Tell

The above typology is, however, perhaps a bit too clean cut and ‘academic’ to fully capture what can happen in reality. The different approaches can be used through time to generate an ‘official’ way of doing things.

An example of this is the manner in which the new official financial system for secondary schools (in Lesotho) is being generated. This began with a survey of schools to discover and describe their present systems. This was followed by a largely non-directive workshop for Principals during which their present patterns of conceptualization were mapped and various alternatives were discussed. We are presently at the stage where most of the options have been discarded through a process of negotiation and discussion such that consensus has been reached on the ‘official’, ‘correct’ way of performing these technical procedures. Thus, until such time as the system no longer seems effective, it will be appropriate to run largely didactic workshops on this topic ie participants will be ‘told’ how to do it.


 

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