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When Giants Learn to DanceBased on Rosabeth Moss Kanter (1989)
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Bureaucracy |
Post entrepreneurial organisation |
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position-centred – authority derives from position, and status or rank is critical |
person-centred – authority derives from expertise or relationships |
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repetition-oriented – seeks efficiency by doing the same thing over |
creation-oriented – seeks innovation as well as efficiency |
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rules-oriented – defines procedures and rewards adherence to them |
results-oriented – rewards outcomes |
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pay for status – posts in layers with higher pay for higher layers |
pay for contribution – pay by value added regardless of position |
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restricted information flow – through the ‘correct’ channels |
maximised communication links – networking encouraged |
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assigned job descriptions and territories – people roles are circumscribed |
new ways of working encouraged – home territory seen as jumping off point |
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seek ownership and control – own everything and build the empire |
seek leverage and experimentation – stay lean and operate through alliances and partnerships |
Three principles emerge to guide post entrepreneurial organisations
Minimize obligations and maximize options |
Keep fixed costs low and as often as possible use ‘variable’ or ‘contingent’ means to achieve the organizational goals |
Find leverage through influence and combination |
Derive power from access and involvement rather than from full control or total ownership |
Encourage ‘churn’ |
Keep things moving. Encourage continuous regrouping of people and functions and products to produce unexpected, creative new combinations. Redefine staff turnover as positive (a source of renewal) rather than negative |
"Rewards should come at the end of projects, not on a calendar that is the same for everybody regardless of the work they do; and these moments of reward should mark a clear ending on one intense effort and a pause for personal life before beginning the next." p359