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Common Roles in a Work Group

Source: Gross B M (1968) Organisations and their Managing: Free Press, New York


The following list of roles which people tend to act out in groups is based on that of Gross (1968) . It is interesting to compare it with such lists stemming from other observers/theorists.

Task-oriented individuals

Those who predominantly try to get the job done and get some output from the group.

People-oriented individuals

Those who are concerned with interpersonal relationships in the group and who work hard to maintain a good social climate.

No-sayers

Those who consistently oppose most proposals; have thick skins; find fault with virtually everything.

Yes-sayers

Those who try to get round opposition, are enthusiastic and counter the no-sayers.

Regulars

Those who are obviously accepted by the group. These are the ‘in people’ who accept and project the group’s norms & values.

Deviants

Individuals who depart from group values.

Isolates

‘Lone Wolves’ who often depart even further from expected values and behaviours than the deviants.

Newcomers

New entrants to the group who need to be guided by others; are expected to be seen but not heard.

Old Timers

Those who have been in the group for a long time and know the ropes.

Climbers

Individuals who are commonly expected to get ahead often on the basis of assumed potential rather than any concrete demonstration of ability.

Cosmopolitans

Group members who view themselves as part of a wider professional or cultural community and who often consider the group and its members inferior to this wider community.

Locals

Those who are firmly rooted in the group and in the organizational community.
 

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