|
Purpose
|
Characteristics
|
Type
|
|
Dealing with information
eg giving or
receiving reports, issuing instructions, announcing and explaining new
procedures
|
|
informal
|
|
four or more people or a team
|
formal
|
|
|
informal or formal
|
|
keeps directors up to date
|
formal
|
|
involves shareholders
|
AGM or EGM
|
|
involves informing many people
|
public
|
|
involves speakers giving information
|
conference
|
|
Solving problems
eg handling
grievances
|
only one other person
|
one-to-one
|
|
needs input from several people or a team
|
one-off committee
|
|
concerns an urgent problem
|
impromptu
|
|
Making Decisions
eg choosing
between options, obtaining authorisation, deciding on a course of action
|
needs quick decision of concerns non-standard
business matter
|
impromptu
|
|
involves regular business matter
|
formal
|
|
needs discussion or authorisation at the highest
level
|
board
|
|
needs authorisation from the shareholders of a
company
|
AGM or EGM
|
|
Encouraging New Ideas
eg generating
creative solutions
|
|
informal
|
|
needs new ideas to be invented quickly
|
brainstorming
|
|
needs reports on issues to be considered, discussed
and prepared
|
formal
|