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Facilitator Roles

Source:  Everard B and Morris G (1990) Effective School Management; PCP

Group Dynamics Adviser

eg bringing to the groups attention an important issue eg a disruptive group member; when they are conspiring to suppress; so that the problem can be faced and handled

Consultant

about management processes, organizational structure

Process Facilitator

eg suggesting ways of getting a difficult decision unblocked

Learning Facilitator

eg to insist on more time being spent on process review rather than task

Coach/Tutor

eg giving advice on a selection of a management technique; getting people to keep "learning logs"

Co-ordinator/ Convener

eg arranging meetings or other events on behalf of a task group

Scribe

eg using a flipchart to help a group with its work

Observer/ Note taker

Keeping notes in two columns - task and process - for use in reviews

Discussion Leader

eg temporary take-over of the group process to get them back on track

Exemplar/ Demonstrator

eg showing a learning group how to review its process

Catalyst/ Assumption Challenger

eg a creative intervention that lifts a group out of its rut of tramelled thinking

Norm Establisher

eg create a climate in which it is OK to give and receive personal feedback

Resource Investigator

eg helping to satisfy a group’s need for information not immediately available

Pace-maker

eg if a group does not manage its time well, then chivying it to complete the task

Reminder

eg drawing attention to the group’s remit, if this seems forgotten

Dynamiser

eg after the event, stimulating people to implement any plans they have agreed.

Task Facilitator

eg helping a group analyse the problem

 

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