Coping with Oralcy - being the scribe

Coping with Oralcy - being the scribe

Modern bureaucracies are characterized by literacy. People from essentially oral cultures do not feel comfortable with the literate demands of bureaucracies. The issue is not of necessity one of motivation and cognition but relates rather to modes of communication. Those who seek to promote bureaucratic rationality in essentially oral cultures can, as an interim measure, function as translators between modes. This act of "being the scribe" can operate at different levels.

1. Transcribed Interviews
While a tape is running, questions are asked and answers given. The audio tape is transcribed and, after editing and discussion, a written Platonic Dialogue is available for distribution and feedback.
2. Discussion Papers
A series of one-on-one interviews are conducted with key stakeholders. Major issues, and their variations, are highlighted and reported on. The written product is distributed to contributors, or more widely, for feedback.

3. Policy Workshops
A group of key stakeholders is called together to discuss a topic. Brainstorming and conceptual mapping lead to a set of options which are prioritized and a generally desirable and contextually feasible "mission statement" is generated. The written product is widely distributed as a draft for ratification.
4. Minutes of Meetings
During the meeting the scribe listens and makes notes. After the meeting the notes are unscrambled and tidied. Action points (who said they would do what by when) are highlighted. Copies of the minutes are distributed the next day. Feedback is obtained at the next meeting.

Feedback in an Oral Culture

Written feedback is not to be expected in an oral culture but, if the topic is seen as relevant, there will be no shortage of oral feedback. This can be gathered systematically using one-on-one or group techniques.

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