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The Motivating Power of Change Agents

Source: Janis I (1983) Short Term Counseling; New Haven, Yale University Press


As adviser’s our task is to promote change - hopefully for the better! The following list of critical phases and key variables that determine the motivating power of counselors as change agents was presented by Janis (1983). To what extent might they be seen as relevant to Advisers?

Phase 1:

Building up motivating power

encouraging clients to make self-disclosures v not doing so.
giving positive feedback (acceptance and understanding) v giving neutral or negative feedback in response to self-disclosure
using self-disclosure to give insight and cognitive restructuring v giving little insight or cognitive restructuring
Phase 2:

Using motivating power

making direct statements or endorsing specific recommendations regarding actions the client should carry out v abstaining from any directive statements or endorsements
eliciting commitment to the recommended course of action v not eliciting commitment
attributing the norms being endorsed to a respected secondary group v not doing so
giving selective positive feedback v giving non contingent acceptance or predominantly neutral or negative feedback
giving communications and training procedures that build up a sense of personal responsibility v giving no such communications or training
Phase 3:

Retaining motivating power after contact ends and promoting internalization

giving reassurances that the counselor will continue to maintain an attitude of positive regard v giving no such assurances
making arrangements for phone calls, exchange of letters, or other forms of communication that foster hope for future contact, real or symbolic, at the time of terminating face-to-face meetings v making no such arrangements
giving reminders that continue to foster a sense of personal responsibility v giving no such reminders
building up the client’s self-confidence about succeeding without the aid of the counselor v not doing so.
 

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